READER SUPPORT
Frequently asked questions
Quick answers for readers exploring the catalogue and purchasing ebooks.
How can I buy an ebook?
Open the Books catalogue, choose a title, and use the purchase option on its book page. Follow the checkout instructions shown for that title.
Can I read a sample before buying?
Where a sample is available, open the individual book page and use the sample reader before purchasing.
How is payment verified?
Some current checkout options ask you to submit a transaction reference. Such orders require verification before access is released. Do not submit payment details for an order unless you have completed the payment.
Where can I find an ebook after purchase?
When access has been released, sign in through Reader Account with the same email address used for your order, then open My Library.
Why is a book not available for digital purchase?
Not every catalogue title may have a digital file enabled for sale. If a title has no ebook purchase option, use its available publisher or contact link for further information.
How do I contact the author?
Use the contact details on the homepage or the contact form if available.
Can I submit a review?
Yes. Visit Reader Reviews to share an honest review. Submissions are checked before publication.
How are my details used?
Information is used to provide the requested account, order, review or communication service. Read the Privacy Policy for more information.
Still need help?
For questions about an order, include the book title and the email address used at checkout. Never send your password or full payment credentials.
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